Weekend Receptionist

21 June 20212021-06-21
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Weekend Receptionist


£7,413 per annum

Hours:  16 hours per week (Saturday 9am to 6pm and Sunday 9am to 5pm)

Recruit 12 Aftermarket have an exciting opportunity for a Weekend Receptionist to ensure telephone calls are answered promptly and directed to the appropriate department.

You will be joining a prestige vehicle dealership, selling high-end cars.

As Weekend Receptionist, your responsibilities will include the following:

  • Ensuring telephone calls are answered promptly and directed to the appropriate department;
  • Ensure the Reception desk is staffed at all times;
  • Greet visitors on arrival;
  • Assess when to engage with customers and when to leave them to their own devices;
  • Communicating clearly and effectively with all customers;
  • Talk to customers to build rapport and find out what assistance or information is required;
  • Guide visitors to the appropriate areas, offering refreshments and facilities;
  • Ensure the refreshment area is kept fully stocked at all times;
  • Contact relevant person and introduce them to the customer to help build rapport;
  • Undertaking clerical and administrative duties as and when required;
  • Manage and coordinate the physical showroom environment and ambience, e.g. music, video screen and general tidiness;
  • Ensure all sales offices are kept tidy, stocked with the correct paperwork and fully functional at all times;
  • Ensure the safety and security of people, vehicles and property at all times, reporting any known faults or hazards to the appropriate person;
  • Any other reasonable duties as requested by management.

To be successful in the role of Weekend Receptionist, you should have:

  • Previous administrative work desirable;
  • confident speaking with customers over the phone;
  • Able to work well under pressure, in a fast paced environment;
  • Smart, professional appearance;
  • Possess excellent communication skills with the ability to demonstrate a successful blend of confidence and assertiveness;
  • Be clearly spoken, warm, empathetic and friendly with an approachable and professional manner;
  • Able to use Microsoft Office packages to an expert level (Outlook, Word, Excel);

This position is based in Chelmsford and is easily accessible from Rayleigh, Brentwood etc

If you are excited by the prospect of joining a prestige dealership as Weekend Receptionist, please apply immediately.