Sales Executive

26 July 20212021-07-26
Essex
OTE £100k
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Sales Executive

Essex

OTE £100k

Hours: 45hrs per week (Monday to Friday 9am - 6:30pm (x2) and Midday to 9pm (x2), Saturday 9am - 6pm, alternative Sundays 10am - 5pm)

Recruit 12 Aftermarket has an excellent opportunity for a Sales Executive to sell and promote the sale of new and used vehicles in line with all aspects of dealership and manufacturer trading policies.

As Sales Executive, your responsibilities will include:

  • to sell and promote the sale of new and used vehicles in line with all aspects of dealership and manufacturer trading policies;
  • to create and maintain a positive, customer-friendly sales environment whilst taking responsibility for the day to day maintenance and presentation of the showroom;
  • to always be prepared to receive and process new customer enquiries (via telephone, walk-in, email and online chat);
  • to guide and inform the customer whilst being able to give a competent and enthusiastic presentation of all of the vehicles within the product range;
  • to achieve both new and used vehicle sales targets along with secondary accessory and financial services targets;
  • to achieve a high level of customer satisfaction as reported in the monthly customer satisfaction analysis (csi);
  • to ensure company processes are followed to improve customer satisfaction and retention.  this includes embracing customer satisfaction action plans, proactively selling insurance products and following up finance renewal leads;
  • to adhere to agreed staff development plans and undertake training;
  • record all new and used sales enquires along with all sales activity in the appropriate sales control/dealer marketing system;
  • offer/carry out vehicle demonstration drive with all new customer enquires;
  • to maintain comprehensive knowledge and understanding of different cars, their features and characteristics such as engine size, mileage, fuel usability and colours, quick comparing and contrasting of different competitive models and examining cars;
  • organise and maintain the new vehicle showroom and used car display;
  • organise and maintain a tidy workstation along with all customer interactive areas of the showroom;
  • define and analyse all customer enquiries, exploring all aspects of their social, occupational and financial needs;
  • undertake an enthusiastic presentation of the vehicle in the showroom or other suitable location;
  • organise and carry out a vehicle demonstration drive with all walk-in customers;
  • ensure that all customers are offered associated services: finance, insurance, accessories and service contracts;
  • negotiate and conclude the sale, completing all appropriate paperwork and documentation;
  • monitor and manage all aspects of the vehicle order and preparation right up to and including the delivery;
  • ensure the customer takes delivery of the vehicle and is given a tour of the dealership to include all relevant departments and services;
  • ensure the customer is appropriately re-contacted during the lifetime ownership of the vehicle;
  • update and re-qualify the customer file on a regular basis;
  • implement telephone and in-dealer prospecting for new business

To be successful as a Sales Executive, you should have:

  • a current and valid driver’s licence;
  • a minimum of one year’s sales experience in the motor industry;
  • professional appearance and attitude;
  • excellent persuasive verbal communication skills;
  • time management skills and willingness to take the initiative;
  • knowledge of automotive industry and technical aspects of vehicles and ownership;
  • good knowledge of financing and basic mathematics skills

This role is based in Essex and is easily accessible from Rayleigh, Chelmsford etc

If you are excited about joining a prestige vehicle dealership as a Sales Executive, please apply immediately. 

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