Sales & Customer Service Administrator

24 May 20222022-05-24
Worcester, Worcestershire & Herefordshire
£20,000 - £22,000
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Sales & Customer Service Administrator 



Recruit 12 has an exciting opportunity for a Sales & Customer Service Administrator to be a pivotal point of contact for external and internal customers. You will be providing a comprehensive high level of customer service regarding orders, deliveries and administration of orders.

Your responsibilities as a Sales & Customer Service Administrator will include:

  • Handling important administrative tasks such as order processing, and acting as an extensions of the sales team when representatives are away from the office.
  • Providing the crucial point of contact for our customers with queries concerning orders or deliveries.
  • Contributing to quality customer service and assisting the sales team meet its targets.
  • Processing orders by telephone, email or fax.
  • Ensuring that orders include the accurate prices, discounts, and product numbers when entered into the company’s accounting system (SAGE).
  • Answer incoming calls in a professional and friendly manner and processing payments over the phone.
  • Make accurate cost calculations and provide customers with quotations.
  • Ensuring invoices are raised / posted accurately and in a timely manner.
  • Work with Sales & customer Leader regarding return of stock.Attend regular team meetings and share best practice with your colleagues.
  • Work cohesively the accounts team to ensure they are given accurate information in a timely manner.
  • Provide sales & administrative support to the Sales Team.
  • Any other duties that are deemed as a reasonable request.

Recruit12 is a recruitment specialist working within the Automotive, Aerospace, and World Class manufacturing sectors.

Important: Please note Recruit12 is only able to place into employment candidates that have a valid EU passport, a European Economic Area (EEA) passport or a valid UK visa.