Field Service Engineer

16 May 20222022-05-16
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Field Service Engineer


£28,000 – £30,000 basic salary + Overtime/ bonuses (£40-45K) + Vehicle + Laptop + Company Phone

Recruit 12 has an exciting opportunity for a Field Service Engineer to join one of the World’s leading companies in the packaging sector as a field service engineer. The company have a brilliant culture to help you exceed as an engineer.

Your responsibilities as a Field Service Engineer will include:

  • Perform remote support or on-site support to break down situations.
  • Perform on-site commissioning where required.
  • Conduct operator and technical training events at the client's site or at the company
  • Working as part of a team or individually responding to on-site customer support requests
  • Manage and interpret customer requirements - listen to clients and understand, anticipate and fulfil their needs.
  •  Ensure customer is happy with all aspects of work before leaving site.
  • Contact Service Manager before leaving customer site with progress report and/or follow up work required.
  • Ensure service parts for each job are prepared and ready prior to leaving the company.
  • Check for missing items on service kits and follow up with stores on delivery, raising any issues/shortages with appropriate personnel.

To be a successful candidate as a Field Service Engineer you will need:

  • Recognised apprenticeship in either an Electrical or Mechanical discipline.
  • Hold a current passport as International travel may be required
  • Required to work on their own initiative and as part of a team, with good communication skills and the ability to liaise confidently with customers in a high-pressure situation
  • PC literate with ability to create, modify and maintain MS office documents (PDF Files, excel, Word, PowerPoint)
  • Flexible to working hours and location as may be required to work away from home.
  • Possess a High degree of reliability, flexibility and self-motivation.
  • Understand and carry out Health and Safety requirements.
  •  Ideally have knowledge of pneumatic systems.
  • Ideally have knowledge of PLC systems and the ability to upload and download programs


Recruit12 is a recruitment specialist working within the Automotive, Aerospace, and World Class manufacturing sectors.

Important: Please note Recruit12 is only able to place into employment candidates that have a valid EU passport, a European Economic Area (EEA) passport or a valid UK visa.