Customer Operations Manager

20 September 20222022-09-20
Ayrshire, Scotland
£35,000-£38,000 + Company car/ car allowance
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Customer Operations Manager 


£35,000-£38,000 + Company car/ car allowance

Recruit 12 has an exciting opportunity for a Customer Operations Manager to lead and be part of a team, driving the coordination and collaboration with other ERIKS business functions (Sales, HSEQ, Pricing, Commercial) ensuring that the contractual commitments to your customer are honoured with regard to savings and contract deliverables, change management and process compliance.
You will develop customer relationships with key stakeholders and hold regular KPI reviews and update meetings in support of the contract performance and drive continuous improvement within the workplace.

Your responsibilities as a Customer Operations Manager you will need:

  • Leadership, management and development of a team  
  • Complete ownership of the customer relationship 
  • Driving the highest standards of Health & Safety amongst the team and best practice across the ERIKS site.  
  • Responsibility for driving the success of the site, including P&L  
  • Continuous Improvement initiatives 

Recruit12 is a recruitment specialist, working within the Automotive, World class manufacturing, Renewable energy and Construction sectors

Important: Please note Recruit12 is only able to place into employment candidates that have a valid EU passport, a European Economic Area (EEA) passport or a valid UK visa.